Spa Team

Carly Kuntz

CRO (Chief Relaxation Officer)

Carly Kuntz is the Owner and Chief Relaxation Officer of The Waters – An Urban Spa Retreat, open since 2007. With an MBA from Laurier and a marketing communications background, Carly works on the business and hires only the best therapists to treat guests. She has a skilled attention to detail that redefines the word. Carly's vision for the spa began a decade ago when she realized there was an opportunity to enhance the level of service in the day spa industry and was determined to bring a high end resort-style experience to the day spa setting.

More recently, Carly and two partners have published and launched a new magazine – Women of Merit – which profiles and supports the achievements of inspiring women in our community. In December 2013, Carly was awarded Randstad Canada’s Women Shaping Business award as a female leader who leaves an impact on her business and the community. Carly is passionate about highlighting and supporting the achievements of women. She is a dedicated employer, wife, mother, volunteer and proud member of the Waterloo region business community.

Allison Walker

Spa Director - Business Development

Allison Walker is the Spa Director of The Waters – An Urban Spa Retreat, beginning her career with The Waters as a Guest Service Coordinator in 2010. After earning a Bachelor of Arts from Laurier, Allison completed a Graduate Certificate program from Humber College in Hospitality and Tourism Management. Further coursework in team management and spa directorship have supported Allison’s natural leadership and organizational skills. Allison embodies customer service and takes pride in ensuring that the daily operations of The Waters run smoothly, with both guests and staff enjoying their time at the spa.

We have a professional, dedicated team at The Waters waiting to care for you soon. Our therapists bring a wealth of education and training to their professions, as well as a variety of work and life experiences. We are here to nurture you and help you to relax and find balance.


Our Estheticians are highly trained individuals who value the pursuit of excellence and are passionate about providing the utmost professional and nurturing experience for our guests. Services include: Body Rituals, Hand and Foot Rituals, Relaxation Massages, Facials, and Waxing.

Registered Massage Therapists:

Our Registered Massage Therapists are highly trained professionals who are passionate about providing therapeutic and healing massages for our guests.  An insurance receipt will be issued after the massage has been received.

Guest Service Coordinators:

Our Guest Service Coordinators will welcome you with a warm smile and a friendly hello. They will be of assistance to you throughout the day to ensure that your stay with us is perfect.

Spa Attendants:

Our Spa Attendants work very hard behind the scenes to ensure that our spa environment is sparkling throughout the day.

Career Opportunities

We are now Hiring Full-Time Estheticians.

To learn more about this position, please click here: Now Hiring Estheticians January 2020


We are now Hiring a Full-Time Spa Attendant.

To learn more about this position, please click here: Now Hiring Spa Attendants Jan 2020


We are now Hiring for Part-Time Contract Registered Massage Therapists. 

We are looking for part-time RMTs to fill appointments for evenings and weekends.

To learn more about this position, please click here: Now Hiring Registered Massage Therapists January 2020



We are always accepting resumes for dedicated, hard-working, team-oriented professionals to join our team at The Waters.

We, at The Waters, are a Team. We support each other and help each other grow both professionally and personally. We are unified in our commitment to provide the most nurturing treatments to our guests in a pristine, welcoming atmosphere.

If you have education and excellence in Esthetics, Registered Massage Therapy, or Guest Service / Hospitality experience, please submit your resume to

Qualities we expect from our Team Members:

  • The desire to delight guests and go beyond expectations
  • Sincerity and friendliness
  • Enthusiasm and positive attitude
  • Calm and professional demeanor
  • Integrity and maturity
  • Adaptability and flexibility
  • Hard-working with a Team mentality