I felt very pampered.

Margie L

The Waters

An Urban Spa Retreat

75 King St. S
Waterloo, ON N2J 1P2
On Willis Way in Uptown Waterloo
519-888-SPAS (7727)


Mon – Fri: 10 ~ 8
Sat: 9 ~ 6
Sun: 10 ~ 4

Holiday 2015 Hours:

Dec 24: 10 ~ 3 (Gift Card Sales Only)
Dec 25/26/27: Spa Closed
Dec 28 – 30: Regular Hours

Dec 31: 10 ~ 3 
Jan 1: Spa Closed
Jan 2: Regular Hours Resume

The Waters ~ An Urban Spa Retreat is located on Willis Way in Uptown Waterloo. We are located beside the restaurant Zoup! We back on to The Shops at Waterloo Town Square, which are at 75 King Street South.


To book a reservation at The Waters~ An Urban Spa Retreat, please contact one of our Guest Service Coordinators at 519-888-7727. We recommend booking well in advance for your treatments, especially Registered Massage Therapy, for best appointment availability.


From Kitchener: Take King Street heading North to Uptown Waterloo. Pass Allen Street and William Street. Take the next left onto Willis Way. We are on the right hand side.

From North Waterloo: Take King Street heading South to Uptown Waterloo. Pass Erb Street. Pass the Waterloo Town Square on the right. Take the next right onto Willis Way. We are on the right hand side.

Where to Stay?

If you are visiting Waterloo on your own, with your loved one, or with a group, our preferred hotel accommodations are with the Delta Waterloo, conveniently located 1 block from The Waters Spa at 110 Erb St. W.

To learn more about the Delta Waterloo Hotel, please feel free to visit their website.

Where to Park?

There is 1-hour parking on Willis Way (no time limit Sundays)

There is 2-hour parking in the public lot directly across Willis Way or in the Waterloo Town Square lots (no time limit Saturdays and Sundays)

There is 3-hour parking at the end of Willis Way along Caroline Street

There is all day Mon. to Fri. parking (fee $3.25/hour or $17 max. ) on the 1st Level of the Waterloo Parkade located on King St. directly across from the Waterloo Town Square. The entrance to the Parkade is on Willis Way (the opposite side of King St. from The Waters)

Parking Locations Uptown Waterloo

                                                                                                                                                                                    Photo Courtesy of The City of Waterloo